Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1 to 3 business days after payment is confirmed. During holidays, sales events, or periods of high order volume, processing times may be longer.

Personalized or custom items may require additional production time before shipping.

Shipping Rates and Delivery Estimates

Shipping rates and available delivery methods are shown at checkout. Estimated delivery times depend on the destination, shipping method, carrier, and order processing time.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside our control.

Domestic Shipping

Shipping options and costs will be displayed at checkout.

International Shipping

If international shipping is available for your location, shipping options and costs will be shown at checkout. International customers are responsible for any customs duties, taxes, import fees, or local charges required by their country.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information when available. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Addresses

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

After a package is handed to the carrier, delivery is the carrier’s responsibility. If your package is marked as delivered but you cannot locate it, please check with neighbors, building management, or your local carrier office.

Shipping Questions

For shipping questions, please provide your order number.